Sunday, July 26, 2009

Refund, or not???

I recently sold a book. In the listing I mis-described the item, and the buyer brought it to my attention. The book was usless to them. I gladly offered a full refund, including shipping in both directions. The person thanked me for the offer, but said it was too much trouble to take the book to the post office. Should I send the refund anyway? My policy indicates that the item needs to be returned via usps and be insured. I skipped the insured part for a book, but was willing to pay both ways on the shipping via media mail. Linda Chrisner Sales --220 and growing-- Is that Lasagna that I see on your plate????



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