Hi all, I have a customer who made a purchase and when i went to ship it paypal shipping informed me this was not the confirmed address. I contacted the customer and she said she was at school for a short time and was having problems with things shipping to her home address while she's at school for the summer. I told her i couldn't ship there, she'd have to contact paypal and connect the address to her account. she never replied. it's now been over two weeks, and i've sent her a total of 3 emails. i would imagine she would be home by now, but i fear a "neg" feedback if i just ship it there without her confirmation. does anyone have any advice? i thought of canceling the transaction but think that would be a bummer for her too. just not sure what to do here... ? thanks!
Orignal From: Unconfirmed ship address - help
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